How it works

You see the website first. Then you decide.

Most web companies ask you to sign, pay, and wait. We think that's backwards. Here's exactly what working with CustomerSpring looks like, from first conversation to launch day and beyond.

  1. Tell us what you need

    A few minutes — by phone or through our form

    It starts with you telling us about your business — on a quick call or through the form on this site: what you do, the kind of customers you want more of, and what your current website is or isn't doing for you.

    This isn't a sales pitch. It's how we figure out whether a better website would genuinely help you — and what it should say and do if so. If it's not a fit, we'll tell you.

  2. We build you a free prototype

    Free — no obligation

    If a new site makes sense, we go build one — a real, working concept of your new homepage, designed around your business, not a generic mockup with your logo pasted on.

    Then we get back together and walk you through it. You see exactly what your customers would see. There's no charge and no obligation — the prototype is how we earn the job, not something you pay for.

  3. Say yes, and we finish and launch it

    Most sites live in 1–2 weeks

    If you want it, we complete the full site: every page, your photos, your services, your reviews, and the practical tools your business needs — quote forms, scheduling, maps, click-to-call.

    Before anything changes, we archive your existing site. Most sites launch within one to two weeks of getting your go-ahead and the materials we need.

  4. We keep running it — you keep running your business

    All included in your $199

    From launch day, hosting, security, backups, and maintenance are our job. When you need something changed — new photos, a new service, updated hours, a holiday notice — you tell us and we handle it. Routine updates are included in your $199.

    After 12 monthly payments, the completed website is yours, and the service continues month-to-month for as long as you want us on the job.

Why a free prototype?

Because "trust us" isn't a good enough pitch.

A website is an important business asset, and you shouldn't have to buy one sight unseen. Building your prototype first costs us time — and that's the point. It means we only ask for your business after we've shown you what we can do with it.

It also makes the decision easy. You're not comparing proposals or imagining what "modern and professional" might mean. You're looking at your own new website and deciding whether you want it.

Sample website prototype for a fence company shown on a phone

A sample concept, as your customers would see it — most will visit from a phone.

Ready to see what your website could be?

Tell us about your business and we'll build a free prototype of your new homepage. No charge, no obligation — you just get to see it.